Privacy policy

Privacy Policy

Effective Date: May 5, 2025

This Privacy Policy describes what personal data we collect, how we use, store, and protect it, as well as your rights as a data subject under the General Data Protection Regulation (GDPR).

1. Data Controller

The Data Controller is:
Karra Concept Ltd.
UIC: 203416905
Registered office and address: Sofia, 98 Bulgaria Blvd., Entrance D, 6th floor, Office 11
E-mail: sales@trending.bg
Phone: +359 878 787 847

2. What Personal Data We Collect

Depending on the service you use, we may collect the following categories of data:

  • First and last name

  • Email address

  • Phone number

  • IP address

  • Device and browser information

  • Cookie data

  • Other information voluntarily provided by you through contact forms, comments, or registrations

3. Purpose of Processing

We process your personal data for the following purposes:

  • Providing the services you have requested

  • Communicating with you regarding inquiries, requests, or orders

  • Improving our content, services, and user experience

  • Marketing purposes (only with your consent)

  • Compliance with legal obligations

4. Legal Basis for Processing

Processing of personal data is carried out on the following grounds:

  • Performance of a contract or taking steps at your request

  • Legal obligation (e.g., accounting)

  • Consent (e.g., for marketing communications)

  • Legitimate interest (e.g., improving the security and functionality of the website)

5. Data Retention Period

We store your personal data:

  • For as long as necessary to fulfill the purposes for which it was collected

  • For as long as required by applicable law (e.g., accounting records are kept for 10 years)

  • Until you withdraw your consent

6. Sharing of Personal Data

Your personal data may be disclosed to:

  • Providers of hosting, email, and analytics services (e.g., Google Analytics)

  • Competent authorities when required by law

In case of data transfer outside the European Economic Area (EEA), we ensure an adequate level of protection through standard contractual clauses.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict processing

  • Object to processing

  • Withdraw your consent

  • Lodge a complaint with the supervisory authority

8. Contacting the Supervisory Authority

If you believe that the processing of your personal data violates applicable regulations, you have the right to file a complaint with:

Commission for Personal Data Protection (CPDP)
2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria
Tel.: +359 2 91 53 518
Website: www.cpdp.bg

9. Changes to the Policy

This policy may be updated as necessary. All changes will be published on this page.